What is Act Connect?

by | Nov 12, 2020 | Act CRM Software Fundamentals

Act Connect is Act’s New API Offering

Act by Swiftpage recently released Act version 18.1. If you are an act premium subscriber this update is completely free to you. You might need to wait if act hosts act premium cloud for you. The reason for this is simple, they need to update the server that hosts your account.  One of the most interesting aspects of this new version is the ability for act to connect to other software. For example, QuickBooks online or PayPal, just to name two.

What does Act Connect really mean to act users?

Many act users are individuals and small businesses that have a limited amount of time to invest in implementing technology and learning about technology. Act premium cloud now offers an API that can communicate with other software. In my opinion, for the typical act user this can help you automate and simplify many tasks that are time-consuming and repetitive. For example, automatically importing contacts from a web form via an API.

What is an API?

API (application program interface) is a set of routines, protocols, and tools for building software applications. The API specifies how software components should interact and APIs are used when programming graphical user interface (GUI) components.

In other words: Act can now communicate with other software.

What is my opinion of Act Connect?

I have a lot of act clients that are easily distracted by things that are shiny and new; the bells and whistles that you can get caught up in and waste a lot of time while exploring these new tools. It is my feeling that Act Connect is going to be great for you if you have a specific situation that is so time-consuming that it isn’t worth doing. Act Connect can be the shortcut to making technology work for you instead of you always working to perfect technology.  At the end of the day, if you can spend less time and be more productive that is the potential of act connect.

Below is a video from Act that outlines how to implement Act Connect.