Microsoft Outlook 2003, 2007 and 2010 Training

Microsoft Outlook has many functions yet is most commonly used as an email program. It can also be used as a contact manager (although we recommend ACT!), calendar, task list and more. 

Explore the common and not so common uses of Outlook.

Outlook 1 Class Outline
Using Email & Email Management
Composing and Sending E-mail
Receiving and Sorting Messages
Replying to a Message
Forwarding a Message
Checking Your Spelling
Inserting a Hyperlink
Attaching a File to a Message
Opening an Attachment
Finding Messages
Deleting Messages
Exploring the Folder List
Saving Unfinished Messages (Drafts)
Selecting Multiple Items
Flagging Items
Dealing with Junk E-Mail
Adding Names to the Junk Mail Sender’s List
Creating a Signature
Inserting a Signature
Adding Names to the Blocked and Safe Senders List
Formatting Fonts
Viewing the Mail Window
Changing Views
 
Organizing and Finding Information
Finding Information
Using the Advanced Find Feature
Using Folders to Organize Information
Creating a Folder
Renaming, Copying, Moving, and Deleting a Folder
 
The Address Book
Adding New Entries
Searching the Address Book and Editing Entries
Working with contacts
Distribution Lists
Composing and Sending E-mail to many recipients
Editing and Deleting Contacts
Adding an E-mail Sender to the Contacts List

Outlook 2 Class Outline
Using the Calendar
Scheduling an Appointment
Viewing the Calendar
Editing and Rescheduling Appointments
Scheduling an Event
Setting Reminders
Copying Appointments
Working with Recurring Appointments
Printing the Calendar
Color-Coding Appointments
Changing Calendar Views
Assigning Appointments and Events
Viewing the TaskPad
Viewing Calendars Side by Side
Using the Task List
Changing Task Views
Using Categories
Creating a Rule
Managing Rules
Using Grouped Views
Filtering Information
Color Coding E-mail Messages
Sorting Information
Adding Fields to a View
Creating a Custom View

Notes
Working with notes

Collaborating with Other Users
Planning a Meeting
Responding to a Meeting Request
Checking Responses to a Meeting Request
Creating and Working with Group Schedules
Setting the Free/Busy Options and Publishing Your Calendar on the Internet
Sharing Your Calendar and Other Folders
Opening a Shared Calendar
Giving Delegate Permissions
Opening Shared Folders Automatically
Taking a Vote
Responding to and Tracking Votes
Assigning a Task to Another User
Sending a Status Report
Working with Public Folders
Adding a New Item to a Public Folder
Replying to Items in a Public Discussion Folder

Miscellaneous Topics
Using the Task List
Using Notes
Printing an Item
Exiting Microsoft Outlook